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Organisational Architecture & Design

The organisational design of a credit union is much more than connecting lines on an organisation chart.  Successful design and architecture addresses the critical importance of connected and sound decision making by incorporating culture, plans, procedures and policies with the appropriate expertise, experience and governance in a framework geared towards sustainability, resilience and growth. These must be aligned to achieve the desired strategic outcome with due regard to the dynamics that accompany change.  The resource capabilities of credit unions has undergone significant change in the past seven years, with new skill sets needed in the areas of finance, risk, underwriting and ICT. Our organisational advisory services are set in this context. The output of our organisational design process is an organisational structure capable of sustaining the credit union business model, flexible enough to adjust to its ongoing economic and regulatory needs, resilient to risk and environmental change and aware of growth opportunities.